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Technology Assistance

Need Help?

If you need technology assistance, you can request support using any of the following methods:

Submit a HelpDesk Ticket

Browse to https://helpdesk.fhu.edu, login, and follow the on-screen instructions.

Talk to us by Phone

Call 731-989-6111 and a support technician will assist you with your problem.

HelpDesk Hours of Operation

Hands-on, phone and email support

Monday – Friday from 8:00 am – 5:00 pm

new-Teamwith students and faculty with laptops

Resources & Tutorials

Important Web Addresses

The following list of websites represent the majority of the sites and services that you will use while a student at FHU.

Canvas

Canvas is our learning management system. You can access everything related to your campus coursework via this system.

students.fhu.edu

FHU’s web-based student email is hosted by Google.

Google Calendar

Viewing and Syncing Shared Google Calendars to Your FHU Calendar

only1.fhu.edu

Only1 is FHU’s password reset system. You can reset your password at any time by going to Only1.

css.fhu.edu

myFHU is your student portal for course registration, checking grades, and making payments on your account.

Print Management

FHU offers its students a cloud-based print solution. You can print from your computer, smart phone, or tablet. Black and white as well as color printing is available at each kiosk on campus. Print kiosks are located in the lobbies of all dorms, with the exception of privileged housing, as well as in the library, Student Center, and the common areas on the ground floor of Gardner Center and 2nd floor of Brown-Kopel.

The university provides each student with wēpa printing credit equivalent to 500 black and white, single-sided copies per semester. If you run out of the FHU-provided print funds, you can go to www.wepanow.com to add more money to your print account using a credit card.

To print to the wēpa print stations, follow these instructions.

Academic Computing Standards for Students

These recommendations should be used when choosing a notebook (laptop) to use at Freed-Hardeman University.

Wifi Connection Information (Wireless Internet)

The items below will give you the information that you need to get connected to FHU’s wireless network on your Mac, PC or iPad.

SSID (Network Name): FHU

Login:  FHU username and password

If you have devices on campus such as Apple TV, Playstation, Roku, Xbox, etc., these can only be connected to our FHU_Guest wireless network.